Mobile technologies, especially smartphones and tablets, that have been introduced in the last decade have changed the way nearly everyone on the planet interacts. Businesses in particular have access to more information and a better communication system than ever before.
The dominant players in the mobile marketplace have been Apple and Samsung, respectively the producers of the iPhone and an Android-based phone. One of the great challenges that business operators face is determining which phone is right for them.
Let’s take a look at the relative pros and cons of both the Apple iPhone and the Samsung Android phone as they apply to the business world.
Ease of Use
Apple’s iOS operating system is widely considered the easier of the two systems to use between it and Android. The interface is crisp and clean, and users rarely struggle to locate apps. Both operating systems make it easy to access settings and features, but the Samsung Androids tend to allow users greater access to lower functions, such as disabling cameras and microphones.
The most recent editions of the Apple iPhone and the Samsung Galaxy have changed very little. Both are similar in shape, size and design, placing a premium on minimalism. Build quality tends to be a bigger issue with the phones from Samsung. They’ve developed a bit of a bad reputation for scuffing and denting. If you’re operating a business where appearances matter, you likely don’t want your clients to see your employees walking around with beaten up hardware.
The majority of widely popular apps, such as Facebook and Twitter, are available for both iOS and Android systems. The Android app ecosystem, however, is much friendlier to smaller developers. If your company simply needs the basics, the iPhone will do well by you. The more obscure apps you choose to install, though, the more likely you’ll only be able to find them in the Google Play Store for Android. It’s wise to do some research before making your choice in order to ensure that your employees will be able to run everything you require.
One of the bigger disadvantages of using the iPhone is that it requires a developer’s license in order to build your own apps for it. If your operation doesn’t need to send employees out into the field with anything tailored to their specific needs, then there’s nothing to worry about. On the other hand, companies that require apps written for their specific needs are likely to find the permissive ecosystem in the Android world more appealing.
Long-time Apple users might be shocked to discover that Apple has made little progress in the quality of its displays for the iPhones. Apple has historically been a preferred choice among graphic design businesses due to the quality of their displays. Apple has not, however, made significant improvements to its phone displays since 2010. If your employees require the absolute sharpest and crispest display, the Samsung series of Android phones edges out the iPhone.
Samsung used to be the undisputed king of price between them and Apple. In recent years, however, Samsung has been improving the quality and size of its phones. This has been accompanied by an increase in price. The Samsung phones are cheaper, but not by much. In the long run, though, the Samsung model may prove much cheaper because its battery is replaceable.
Recent benchmarks suggest that the most recent iPhone, the 6S, is somewhat underpowered compared to the Samsung Galaxy 7. It’s unlikely that your business will need a ton of processing power in a phone, so the difference is likely not enough to be a dealbreaker. If you’re dealing with real-time applications that demand instant responsiveness, however, you may want to give the Samsung phones additional consideration.
Both the Apple iPhone and Samsung Android phone are likely to serve your business well. Over the years, though, the iPhone has gotten a bit long in the tooth. Especially in terms of technological excellence, Samsung has slowly been able to inch past Apple. Unless you place an extreme emphasis on ease of use, the current Android-based Samsung phones are likely to be the best choice for your company.